News

Dell tries to solve ‘stinky’ laptop problem

Dell tries to solve ‘stinky’ laptop problem

THIS LAPTOP STINKS: Some Dell owners say their devices smell like a litter box. Photo: Associated Press

NEW YORK (AP) — Ewwwww — you got a Dell. Some owners of Dell laptops say their computers stink. Not because they’re slow or don’t download fast enough — but that they really smell.

They say the Latitude 6430u laptops reek of cat urine — and that the kitty-like funk seems to come from the keyboard or palm rest.

Dell has heard the caterwauling — and has been trying to do something about it.

They had said owners of the Latitude 6430u’s — and no the “u” doesn’t stand for urine — should clean the keyboards with a soft cloth or compressed air. But the smell persisted.

One customer wrote Dell to say he kept scolding his cat because he thought it was using the keyboard as a litter box. Now Dell says the smell is traced to a manufacturing process, which the company has since fixed.

Dell is asking those who have the funky laptops to contact its tech support line to have the palm rest assembly replaced.

Recent Headlines

in Entertainment

Today in entertainment history: Sept. 3

kevinbaconkyrasedgwick

Here's a look at some of Hollywood's most memorable headlines.

in Entertainment

Gary Busey, Tamar Braxton round out new ‘DWTS’ cast

17-overlay3

The 21st season of "Dancing With The Stars" promises to be a wild ride.

in Entertainment, Sports

Was ‘Concussion’ altered to avoid angering the NFL?

10-overlay1

Hacked Sony emails appear to show that the m arketing plans for the movie were positioned to focus on the story of a whistle-blower, rather than a condemnation of the sport.

in Lifestyle

‘Consumer Reports’ calls out the ‘worst’ cars of 2015

11-overlay1

With descriptions like "klutzy" and "cheap," these vehicles should go back to the drawing board.

in National

Millions hit by data hack still don’t know they’re victims

11-overlay

The U.S. government has not yet notified any of the 21.5 million federal employees and contractors whose security clearance data was hacked more than three months ago.